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Painted Space

FAQ – Ask Away!

WE'VE ASSEMBLED THE TOP FREQUENTLY ASKED QUESTIONS!
 IF YOU DON'T FIND WHAT YOU'RE LOOKING FOR, FEEL FREE TO GIVE US A CALL OR SEND US AN EMAIL!

Why the space theme?

ERYD was founded in Houston, Texas the Space City as we are the home to NASA. We look at each RYD as a way to explore the city! We have a home base and each location downtown is an outpost

Are these hard to ride?

No. In fact, they are very easy to ride. However, before your departure, your ERYD associated will make sure that you are 100% comfortable on the unit

How far can I go?

The units are designed to go between 30-45 miles on a single charge. This should give you plenty of time to see what you want to see. Total miles allowed will fluctuate based on the riders weight and the speed mode you are in.

How should I dress?

Being as we cannot predict the weather, we suggest that you use your own judgment. The only thing that is not permitted is open toe shoes or sandals. All riders must wear shoes.

What is your cancellation policy?

We require 24-hours advance notice from the time you booked your rental. There are no refunds for same day bookings. If you show up under the influence of drugs or alcohol you will NOT be permitted to ride and you will be charged the full price of the rental. No refunds.

What are your age requirements?

The minimum rider age is 15. If under the age of 18, the rider must be accompanied by an adult.

How fast do the units go?

The maximum speed of each unit ranges between 20-30 MPH

Where can I ride?

With the exception of taking the unit off road, you are free to ride wherever you wish as long as you obey all bicycle rules. If a sign is posted stating no bicycles allowed then this also applies to you.

What happens if I damage the unit?

Each rider is responsible for any damages to the unit while in the rider’s possession. Prior to the ride you will conduct an inspection of the unit and let your ERYD associate know of any damages that you may have found. You will also be provided the option, for an additional fee to purchase insurance that will cover the cost of any damage to the unit with the exception of theft.

Do you require a deposit?

No deposit required!

CONTACT ERYD

MAILING ADDRESS

1302 WAUGH DR, 442

HOUSTON, TX 77019

Tel: 832-426-3333

Houston

2121 Lamar St

2102 Leeland St

 

Hours

Mon 12PM-2AM

Tue 12PM-2AM

Wed 12PM-2AM

Thu 12PM-2AM

Fri 12PM-3AM

Sat 10AM-3AM

Sun 10AM-3AM

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San Antonio

314 E Commerce St, Ste 100

 

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Hours

Mon 4PM-1AM

Tue 4PM-1AM

Wed 4PM-1AM

Thu 4PM-1AM

Fri 12PM-3AM

Sat 12PM-3AM

Sun 12PM-3AM

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